Customer information

The practical details

From our shop to your door.

Clear local, frozen and tracked courier delivery, calculated from the address and basket you use at checkout.

Last updated · 6 August 2026

Local postcodes

16 selected areas

Frozen postcodes

0 allowed areas

Courier limit

104 kg maximum

Standard courier

Weight-based delivery charges

Live pricing
Total weightCharge
0–14 kg£6.60
14–19 kg£8.80
19–28.5 kg£12.99
28.5–33 kg£15.40
33–38 kg£17.60
38–42.5 kg£19.59
42.5–47.5 kg£21.79
47.5–57 kg£24.20
57–66.5 kg£28.39
66.5–76 kg£32.58
76–85.5 kg£37.29
85.5–95 kg£41.37
95–104 kg£45.69
01

Local delivery areas

HA0, HA1, HA2, HA3, HA4, HA5, HA7, HA8, HA9, NW4, NW7, NW9, UB5, UB6, W5, W13. Orders over £25 are free; smaller orders cost £2.79.

02

Frozen delivery areas

Frozen products are available only in selected postcodes. Allowed postcode prefixes: Selected postcodes configured by the shop.

03

Local delivery timing

Orders placed before 15:00, Monday to Saturday, may qualify for same-day delivery. Later orders are usually delivered within 24 hours. Same-day delivery is unavailable on Sundays and public or bank holidays.

04

Courier delivery notes

Orders above 104 kg cannot use standard courier. Standard delivery usually takes 2–4 working days; next-working-day dispatch may be available before 12 PM, Monday to Friday, but is not guaranteed.

05

Important address notes

Please check your address, postcode, phone number and email before ordering. We do not currently deliver to Northern Ireland, the Isle of Man, the Channel Islands, Scottish Highlands, Scottish Islands or other offshore locations.